FAQs

Q: Can i order video online through the homepage?

A: Yes, animated cartoon orders can be placed online through the BOOK NOW button by selecting a desired package.

Q: How long does it take to process explainer video orders?

A: Order duration are stated in the packages  

Q: Can i contact customer service?

A: Yes, our customer service are ready to answer any questions and attend to our customers need

for more info or question, please refer to contact us to get in touch.

Q: Do you also offer services in different language?

A: Yes, we also do voice hover in many different languages, get in touch and let us know your needs, we will be happy to assist you.

Q: What if i need changes in the finished product?

A: We over revisions and satisfaction is our main goal, to ensure our customers are fully amazed and satisfied with our final advertising work. after completion, a customer can of course talk to us for specific needs.

Q: Do we do advertisement for clients?

A: Quality videos without reaching the specific audience is nothing, so we also do advertisement for our clients and have companies that work hand in hand with us for make sure our clients reach their targeted goals.

Q: Do you have other services?

A: Yes, we also make Facebook advertising designs, Instagram and Youtube. for more information, reach to us today

Q: What payment method do you accept?

A: We accept all the major types of payment including Paypal, back transfer

Q: How does your payment process works?

A: We will discuss with our clients first to know and understand their need and concern, after that we ask few questions and request full understanding of the project needed, then we issue an invoice which is to be paid before work begins.

Q: What if i did not receive my order in time?

A: Almost all our customers receive their final project in time, we make sure our customers are fully satisfied, in case project is not not delivered in time, customer will be notified before the final delivery date.